Shipping policy
Shipping Policy
Thank you for shopping with Forme Studio Co.
We aim to process and dispatch your order as quickly as possible so you can enjoy your purchase.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
During busy periods, promotions or holiday seasons, processing times may be slightly longer.
Shipping Within Australia
We currently ship Australia-wide.
Shipping costs are calculated at checkout based on your delivery location and the size of your order.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).
Delivery Times
Estimated delivery times are:
- Melbourne Metro: 1–3 business days
- Regional Victoria: 2–5 business days
- Interstate Metro Areas: 3–7 business days
- Regional & Remote Areas: 5–10 business days
Delivery timeframes are estimates only and may vary depending on Australia Post or the courier service.
Click & Collect
If available, customers may select Click & Collect during checkout.
You will receive an email notification when your order is ready for collection. Please do not attend the store until you have received confirmation.
Delivery Delays
While we do our best to ensure prompt delivery, Forme Studio Co cannot be held responsible for delays caused by Australia Post, courier companies, weather events or other circumstances beyond our control.
Incorrect Delivery Information
Please ensure your delivery address is accurate before completing your order.
Forme Studio Co cannot accept responsibility for orders delivered to an incorrect address provided by the customer.
If your parcel is returned to us due to an incorrect or incomplete address, additional postage charges may apply before the order can be resent.
Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us as soon as possible at kylie@formestudioco.com.au.
We will work with the delivery provider to investigate and assist in resolving the issue.
International Shipping
We currently ship within Australia only.
If international shipping becomes available in the future, this policy will be updated.
Contact Us
If you have any questions regarding shipping or your order, please contact:
Email: kylie@formestudioco.com.au